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Eight real handling problems and how they were solved — the environment, the constraint, the equipment specified and the measurable result. Names are withheld for c

40+Export markets
7Industries covered
12 stepsIn-house production
24hQuote turnaround

🚚 Fleet of 12 reach stackers for a 3PL operator running 24/7

Third-Party Logistics 📍 Poland

The situation — A 3PL warehouse handling mixed FMCG and retail pallets across 18,000 m² of racking, operating three shifts a day with 60 truck movements per shift.

The challenge: Their existing counterbalance forklifts could not reach the top beam at 7.2 m, and aisle width of 2.6 m made manoeuvring slow. Battery changes mid-shift were costing 40 minutes of lost time per truck per day.
What we supplied:
  • 12 × CQD seat-based electric reach stackers with 7.0 m three-stage mast
  • Side-pull battery packs with a spare set on charge per truck
  • Fork positioner and side-shift fitted for mixed pallet sizes
Result:
  • Put-away time per pallet cut by 32%
  • Zero mid-shift battery downtime
  • Aisle width reduced to 2.4 m, freeing 180 m² of storage

❄️ Cold-store conversion: 8 stackers rebuilt for −28 °C operation

Cold Chain 📍 Russia

The situation — A frozen food distributor in a region with winter temperatures down to −35 °C needed to move pallets inside a −28 °C cold store and across an unheated loading dock.

The challenge: Standard lead-acid batteries lost 60% of capacity within two hours. Hydraulic oil thickened, lifting became jerky, and condensation inside controllers caused weekly electrical faults.
What we supplied:
  • 8 × cold-chain riding stackers with heated LiFePO4 battery compartments
  • IP67 sealed controllers, motors and connectors
  • Cold-grade hydraulic oil and heated tanks
  • Rust-proof frame treatment for the condensation cycle
Result:
  • Full 8-hour shift on one charge at −28 °C
  • Electrical faults effectively eliminated
  • Two trucks replaced three standard units

⚗️ Explosion-proof fleet for a solvent and paint warehouse

Chemical & Petrochemical 📍 Saudi Arabia

The situation — A coatings manufacturer storing solvents in a Zone 1 area needed to move 200-litre drums and palletised raw materials without introducing an ignition source.

The challenge: Zone 1 classification ruled out every standard electric truck. Drum handling also required a rotating clamp rather than forks, and static build-up on the forks was an identified risk in the HAZOP study.
What we supplied:
  • 4 × explosion-proof counterbalance forklifts, Ex db ib mb sb IIC T4 Gb
  • Explosion-proof drum clamps and rotators
  • Conductive towing straps and spark-proof fork treatment
  • Full certification pack supplied for the site safety file
Result:
  • Compliant operation inside Zone 1 and Zone 2
  • HAZOP actions closed with documentation
  • Manual drum handling eliminated

📦 Narrow-aisle picking: 3-way forklifts in a 1.6 m aisle

E-Commerce Fulfilment 📍 United Kingdom

The situation — An e-commerce fulfilment centre added 4,000 new SKUs and needed more pallet locations without moving walls. Available aisle width was 1.6 m with racking at 9 m.

The challenge: No conventional forklift or reach truck could operate in 1.6 m. Renting additional space was quoted at a cost that exceeded the equipment budget by a factor of five.
What we supplied:
  • 6 × electric three-way forklifts with 180° rotating fork carriages
  • Man-up order pickers for the highest two beam levels
  • Camera systems and height pre-select to speed up put-away
Result:
  • Storage density increased 41% in the same footprint
  • No additional rent
  • Picking rate up from 68 to 94 lines per hour

🏭 Line-side feeding automated with AGV pallet trucks

Automotive Components 📍 Mexico

The situation — A tier-1 automotive supplier ran three shifts and wanted to remove forklift traffic from the main assembly aisle where 200 operators work.

The challenge: Manual line-side feeding required a driver on every route, and pedestrian/vehicle segregation was the single largest safety action on the risk register.
What we supplied:
  • 9 × laser-navigation AGV pallet trucks on fixed line-side routes
  • Fleet management software linked to the MES for call-off
  • Automatic charging stations at the end of each route
Result:
  • Forklift traffic removed from the assembly aisle
  • Line-side stock-out incidents down to zero in the first six months
  • Night shift feeding runs unmanned

🥫 Stainless steel pallet trucks for a daily wash-down meat plant

Food Processing 📍 Australia

The situation — A meat processing plant washes its entire production floor — including handling equipment — with chlorinated water at the end of every shift.

The challenge: Painted pallet trucks were rusting through within eight months. Grease lubrication was not permitted in the hygiene zone, and the plant needed documented cleanability.
What we supplied:
  • 24 × full stainless steel hand pallet trucks, 304 grade
  • Food-grade hydraulic oil and wash-down-safe seals
  • One-piece forks with no crevices for bacterial traps
Result:
  • Truck service life extended from 8 months to beyond 5 years
  • Passed customer hygiene audit with no non-conformances
  • Total cost of ownership reduced by more than half

🏗️ Rough-terrain forklifts for an unpaved block yard

Building Materials 📍 Nigeria

The situation — A concrete block manufacturer stores and loads product on compacted laterite with potholes and a 12% ramp up to the loading area.

The challenge: Three warehouse forklifts were destroyed in under two years — transmissions failed on the ramp and solid tyres punctured repeatedly.
What we supplied:
  • 4 × 4WD all-terrain forklifts with 5 t capacity
  • Rough-terrain pneumatic tyres and increased ground clearance
  • Sealed wet disc brakes for the dusty environment
  • Two spare wheel sets supplied with the order
Result:
  • Continuous operation through two rainy seasons
  • Downtime reduced from 3 days/month to nil
  • Loading time per truck cut from 90 to 45 minutes

🛒 Double-pallet stackers halve the trips in a retail DC

Retail Distribution 📍 Germany

The situation — A retail distribution centre picks 90,000 cases a day onto standard Euro pallets and moves them 180 m from the pick face to the dispatch lanes.

The challenge: The travel distance was fixed and could not be changed. Every extra trip directly reduced throughput, and the operation was running out of dispatch capacity.
What we supplied:
  • 10 × double-pallet riding stackers, two pallets per trip
  • Turtle-speed fine positioning for accurate lane entry
  • Side-pull batteries for round-the-clock operation
Result:
  • Journeys per shift reduced by 47%
  • Dispatch capacity increased without new building
  • Operator fatigue complaints eliminated

Have a similar handling problem?

Describe your environment and constraints. If we have solved it before we will tell you exactly how — and if we have not, we will say so.

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